Terms and Conditions

Payment for orders which are valid for delivery can be made through 1. the Paypal portal (the safe and easy way to pay online) where you may use debit/credit card or your own PayPal account or 2. via the Sage Pay portal where payment may be made by credit card (all transactions are SSL encrypted and secured). Please read the Sage Pay Security Policy at https://www.sagepay.co.uk/policies/security-policy

We do not store credit card details nor do we share customer details with any 3rd parties.
Zaras Chippy always respect the right to privacy of all visitors to our website. Because the internet is not a secure medium we have implemented all reasonable security measures to, where possible, protect the loss, misuse or alteration of information placed under our control.

We aim to deliver within one hour of receiving the order, however times can be longer depending on distance, time of day and other factors outside our control. We aim for collection orders to be ready 20 minutes after receiving an order but this could be up to an hour during busy periods. If there is a significant delay, we will contact you where possible.

We reserve the right to refuse any order should it be necessary for any reason and in the event of needing to issue a refund we will endeavour to do so within 10 working days. You have the right to cancel an order up until food preparation is started. Depending upon peak business times this could be as little as a few minutes. Orders can only be cancelled by telephone.Orders cancelled before food preparation is started will be reimbursed using the same method used for payment. Any order cancelled after food preparation has begun will be charged to the customer, and no refund will be given.

Customers must be aged 18 or over to use our on line ordering and by placing an order through our site, you warrant that: (a) you are legally capable of entering into binding contracts; and (b) you are at least 18 years old.

Zaras Chippy, 10 Blackhalve Lane, Wednesfield, Wolverhampton WV11 1BH. You can contact us by telephone on 01902 728133 or email at sales@zaraschippy.com